We Strive for 100% Customer Satisfaction in Everything We Do
Installation and commissioning of one of our Ultra-Precision Machining systems is simply the first step.
We define ourselves by your successful utilization through the formation of lifelong customer partnerships.
We offer the following value added services to all of our customers:
• A Professional Grade Service Team
We maintain a highly skilled group of trained service engineers in order to provide our customers with the most experienced worldwide support. From Preventative Maintenance services to technical troubleshooting, we are committed to keeping your Nanotech systems operating at their highest level of performance.
• Application Engineers with a Diversity of Skills
With years of diamond turning experience, they provide both operator training and demonstrate machine capabilities prior to purchase to ensure you are provided with the right mix of machine model and configuration for your application.
• One-on-One Technician Training
Included as part of a machine purchase, we provide one on one training at our facility for the specific applications you have in mind. We also provide follow on training services at any future point to enhance the capabilities of experienced operators or train new ones so that they have the tools they need for success.